Selling with Confidence
Program Details
- 2 Day Workshop
- 2 Executive Consultants
- Maximum of 12 Participants
- Extensive In-Room Coaching
- 8 Videotaped Exercises
- 3 Private Coachings
Program Agenda
- Developing Confident Behavior Skills
- Understand Non-Verbal Messages
- Practice Effective Delivery Skills
- Learn the Behavior Skills that Establish Trust
- Establishing Authentic Style
- Organizing Content: The "Communication"
It is essential for your sales people to have effective communication skills when they are face to face with your clients. "Selling with Confidence" gives your sales people the opportunity to polish their communication selling skills and be more confident and credible with clients. Through extensive role-playing and video feedback, your sales people will make changes in behavior that will help them close more business.
Listening
- Consequences of Poor Listening
- Listener Assessment - Understanding your Listening Style
- Active Listening
- Barriers to Effective Listening
Probing
- Uncovering the Real Needs and Issues of the Client
- Understanding the Client’s Resistance
- Developing Trust and Rapport with the Client
- Handling Objections
- Closing the Sales Call
Studies show that people buy on emotion and justify with fact. Creating trust and believability with your clients is essential in successful selling. Effective communication skills are vital in establishing that trust. How your sales people are communicating often speaks more loudly than what they are saying. "Selling with Confidence" will help your sales people polish their delivery, questioning and listening skills so that they can develop the kinds of relationships that generate sales and build business.